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Duplicate Attachments and Displaying Tickets

Good Questions of the Day, Wednesday May 7, 2008.

We are half way through the week and I hope it has been going well for everyone thus far.  Today we had a couple of good questions come into the SalesLogix User Group forum as well as great answers provided by Mike, Ben, and Adam - between the three of them they have many different ways to solve a problem.  Options are nice!  Just in case any of you are wondering about the lack of participation by Dale Richter (he is the man behind the Good Training Workshops), he has been vacationing in sunny Mexico for the last 2 weeks!  Lucky guy, but he should be back on the forums next week.  On to the questions...

The first question that came in today deals with attachments duplicating in the attachments tab.  This question is more on the support side of life, but I encourage you to check out the different answers provided for the duplicate attachments question.

The second question is about displaying tickets, and I must admit I was a bit intrigued with what this user would like to do.  Is your curiosity piqued?  If you answered yes, go and view the displaying tickets question.

-Brianna

Published Wednesday, May 07, 2008 1:34 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.