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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

The CRM Market Continues to Grow

And doesn't show any sign of stopping.

Though many areas of the economy are sluggish it hasn't seemed to effect the CRM market. 

"According to Gartner, sales of CRM software rose dramatically in 2007, driven in part by the take-up of software as a service (SaaS) offerings, according to analyst group Gartner. Global spending on CRM software surged in 2007 to roughly $8.1 billion, a 23.1% jump over 2006's total of about $6.6 billion."

The CRM market has definitely matured and the value of owning a CRM system has been realized by many companies, but why has growth continued it what is considered slow economy and can this growth continue?  I found a quick read published by MyCustomer.com that takes a look inside the current CRM market and what could possibly come in the future.  Read why the CRM market is still growing.

-Brianna

Published Wednesday, July 09, 2008 2:40 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.