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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

Don't Talk to Yourself

Create a dialogue instead.

Many people feel that direct marketing is nothing more than talking at people.  Where is the give and take?  What about engaging customers and creating meaningful relationships?  With new digital channels available there is more potential for marketers to reach and engage customers than ever before.  Using the digital channels available is great but not if you continue using the same old formula.  It is important to adapt and change traditional marketing to use new resources and respond to the way consumers are making product decisions.  I found an article published by MyCustomer.com that explores how marketers can make better use of digital channels to create long-term customer relationships.  Read the article here...

-Brianna

Published Tuesday, June 10, 2008 1:16 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.