March 2008 - Posts

• Behavioral Analytics

  E-commerce and website behavior. It's Friday and I hope everyone has had a good week. Maybe this weekend you are thinking about doing some shopping, possibly online shopping. Do you know what you like and dislike about the e-commerce sites you visit? Read More... Posted Friday, March 28, 2008 2:07 PM by Brianna Tinjum | 0 Comments

• Customer Focused Selling

  Are you really putting your customers first? I'm sure the answer everyone would give is yes, myself included. We are all selling some sort of product or service or combo of the two that we think will be beneficial to potential and existing customers - Read More... Posted Tuesday, March 25, 2008 2:16 PM by Brianna Tinjum | 0 Comments

• So Much Information, So Little Direction!

  What are you doing with your customer feedback? Customer feedback, both positive and negative, is important for organizations and I have witnessed first hand how feedback came shape the direction chosen for a product or service. Feedback gives the ability Read More... Posted Tuesday, March 18, 2008 1:50 PM by Brianna Tinjum | 0 Comments

• Service Pack (SP) 2 Now Available

  For SalesLogix v7.2 Happy Monday everyone! I wanted to make you all aware that SP 2 for SalesLogix v7.2 is now available to the public. SP 2 brings many new features and functionality and I think users currently on SLX v7.2, especially those on the Web Read More... Posted Monday, March 10, 2008 12:46 PM by Brianna Tinjum | 0 Comments

• Customer Metrics

  Using the right measurements. Hello everyone, I'm back! I took a short road trip out to Bozeman, MT to go snowboarding at Bridger Bowl. It snowed everyday on the mountain which made for great snowboarding conditions. I had a fantastic time, however, I Read More... Posted Thursday, March 06, 2008 2:37 PM by Brianna Tinjum | 0 Comments