February 2008 - Posts

• How Will You Spend Your Extra Day?

  It's Leap Year - Be productive...Or at least think about it. You have an extra day this month, are you excited? While you may not be jumping for joy this extra day could give you an opportunity to reconnect with your sales opportunities, customers, and Read More... Posted Thursday, February 28, 2008 1:40 PM by Brianna Tinjum | 0 Comments

• Mobile Marketing

  Marketing of the future? Well, mobile marketing may not be the only marketing strategy of the future but it is beginning to look as though it could be a key player. What do I mean? Like many of you, I receive text messages on occasion from my wireless Read More... Posted Tuesday, February 26, 2008 2:22 PM by Brianna Tinjum | 0 Comments

• Customer Segmentation

  Delivering the best customer service possible. I'd say that the majority of companies out there try to deliver the best customer service possible - we all want happy customers, right? The problem is, some companies excel at customer service and some fall Read More... Posted Thursday, February 21, 2008 2:47 PM by Brianna Tinjum | 0 Comments

• Selling - An Art Or Science?

  Perhaps a bit of both. It seems as though every organization has at least one sales person that seems to close almost every sale effortlessly. I bet if you think about it someone automatically comes to mind. While some try and try to make that sale only Read More... Posted Wednesday, February 20, 2008 2:22 PM by Brianna Tinjum | 0 Comments

• Improving Your Online Ranking

  Search Engine Optimization (SEO) As you look at your company website you may think you have a pretty good thing going on - nice interface, easy to navigate, great content and key words, etc. So why hasn't the website earned the top spot, or at least somewhere Read More... Posted Tuesday, February 19, 2008 2:21 PM by Brianna Tinjum | 0 Comments

• Listening To Your Customer is Key

  Breaking Bad Habits. It is human nature to want to talk - about ourselves, politics, work, the weather, etc. For salespeople the desire to dominate a conversation also arises during customer interactions. Though this desire to speak about the product Read More... Posted Wednesday, February 13, 2008 12:35 PM by Brianna Tinjum | 0 Comments

• CRM Best Practices Are Important

  Best Practices Aren't Being Practiced! According to Forrester Research's "CRM Best Practices Adoption," many businesses continue to struggle when it comes to adopting and using CRM capabilities. When there is so much information about CRM, why is this Read More... Posted Monday, February 11, 2008 2:18 PM by Brianna Tinjum | 0 Comments

• Web 2.0 and The Future of Customer Service

  How are you adapting to the new generation of consumers? Web 2.0 offers many new technology tools - blogs, wikis, podcasts, RSS feeds, just to name a few. With these new tools come new customer expectations and demands. The number customers who are accustom Read More... Posted Wednesday, February 06, 2008 1:35 PM by Brianna Tinjum | 0 Comments