November 2007 - Posts

• Integrating CRM with ERP

  Worth the Investment? Well, that depends but many companies are beginning to find value in integrating their CRM system with their ERP (Enterprise Resource Planning) system. If your company has been considering integrating SalesLogix your ERP I found Read More... Posted Wednesday, November 28, 2007 2:17 PM by Brianna Tinjum | 0 Comments

• Deliver Great Online Support

  Improve your customer satisfaction. There are so many companies today that have customer service portals - places were a customer can try to solve their own problems before resorting to a phone call. I am sure most members of Good Training have encountered Read More... Posted Tuesday, November 20, 2007 2:43 PM by Brianna Tinjum | 0 Comments

• Do Your Top Executives and Sales Team See Eye-to-Eye?

  A Difference in Perception. "We learned that 78 percent of executives, yet only 49 percent of managers and 43 percent of sales representatives, agreed their executive team is actively involved in their company's sales process." Does the above statement Read More... Posted Monday, November 19, 2007 2:02 PM by Brianna Tinjum | 0 Comments

• Better Deal Management

  Boost Win Rates! "The deal in your pipeline was huge and considerable time and resources were devoted to bring it to close – yet it fizzled out and fell through in the end. To make matters worse, this seems to be a trend, and everyone from the sales rep Read More... Posted Friday, November 09, 2007 1:47 PM by Brianna Tinjum | 0 Comments

• Keys to a Successful Upgrade

  Avoid as Many Problems as Possible. Many of you have felt the pain of an upgrade, somehow things seem to go awry. However, many of the major problems that are encountered during an upgrade can be avoided leaving just a few areas that need attention. Today Read More... Posted Thursday, November 01, 2007 1:59 PM by Brianna Tinjum | 0 Comments